Frequently Asked Questions

Find answers to common questions about our timepieces and services

Are Sheffield watches water-resistant?

Most of our timepieces feature a water resistance rating of 5ATM or 10ATM, making them suitable for daily wear and light swimming. Please check the specific product specifications for details.

What type of movement do your watches use?

We utilize high-precision Japanese quartz movements and Swiss-made automatic movements to ensure lifelong reliability and accuracy.

Do the watches come with a warranty?

Yes, every Sheffield watch is backed by a 24-month international warranty covering manufacturing defects from the date of purchase.

How do I adjust the size of my metal link bracelet?

Each watch comes with a small adjustment tool. Alternatively, you can visit any local jeweler to have links removed for a custom fit.

Can I purchase replacement straps separately?

Absolutely. We offer a wide selection of genuine leather, nylon, and stainless steel mesh straps in our 'Accessories' section.

How should I care for my leather strap?

Avoid prolonged exposure to water or direct sunlight. We recommend using a specialized leather conditioner every six months to maintain suppleness.